Nashawn Wade (Kevin Hart) claims that he has loved planes since he was a baby, but he has a horrible experience with a typical airline: his dog Dre was classified as a checked baggage instead of a carry-on, he eats a horrible airline meal, his buttocks gets stuck in the toilet while he has diarrhea (due to his meal) during turbulence, and Dre is sucked and killed through a jet engine to his death (after a stewardess accidentally opens the cargo door). Nashawn is taken away after an emergency landing with an ice cube on his buttocks to cool it off from turbulence. In response to the torture he has, he sues the airline and is awarded $100,000,000 by the jury. He decides to use the money to start his own airline, called N.W.A. (Nashawn Wade Airlines), whose acronym and logo are a pop culture reference to rap group N.W.A. The airline specifically caters to African Americans and hip hop culture. The terminal at the airport is called the Malcolm X terminal, where two non-working TSA Agents, Jamiqua (Mo'Nique) and Shaniece (Loni Love), are goofing off instead of checking belongings. The plane is a heavily modified Boeing 747SP, customized with low-rider hydraulics, spinners, blended winglets to compensate for the drag from the decorations, and a dance club. The safety video is also a spoof of the Destiny's Child song "Survivor".